This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.


NHS APP The NHS app lets you book GP appointments, order repeat prescriptions and access a range of other healthcare services -


Less time in waiting rooms, less time on hold.

Patient access is a smart way to help you make use of you GP services online.

Book an appointment, manage repeat medication, view your medical record. 

Its quick and easy.   Ask at Reception for details.

Text Reminders - We have just introduced a new messaging system allowing patients to receive appointment reminders. Please make sure your telephone number is up to date.

Urine Pregnancy Test - James Cook Hospital are no longer providing a urine pregnancy test service for all surgeries.  To confirm a pregnancy, a home test or a test provided at your local pharmacy can be completed.


As from 2nd September chemists will no longer be able to request prescriptions on your behalf.


Please note:

  • We do not accept prescription requests over the phone, via fax or email.
  • A prescription request takes a minimum of 48 hours to be processed. Weekends and bank holidays will affect this so please bear this in mind when ordering.

  • Please only request what is needed to avoid waste.
  • If you need to request your prescription early please state why on the prescription request in order to avoid rejection.
  • Please ensure we have an up to date contact number in case of any queries.


Prescriptions can be requested in the following ways:

  • In writing at the surgery

  • Patient Access

  • NHS app

  • Post (please note, if you want the prescription sending back to you, you will need to include a stamped address envelope. Alternatively we will be able to send your prescription electronically to a nominated pharmacy of your choice)

Please ask at reception for further information or advice.


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website