Welcome to Normanby Medical Centre Online
At Normanby Medical Centre the doctors and nurses take pride in offering the highest standard of patient-centred healthcare. We run many clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.
Telephone lines and surgery are open from 8.00am to 6.00pm Monday to Friday. For appointments to see the doctor or nurse, please call at our reception or telephone 01642 511660. We operate an Advanced Access System which enables us to offer all patients an appointment with a health professional within 24 hours and with a general medical practitioner within 48 hours.
Although we will try to offer patients an appointment with the doctor of their choice this may not always be possible, in which case an explanation will be given. Generally there are a number of pre-bookable appointments available with each doctor on a daily basis and all nurse practitioner and practice nurse appointments can be booked in advance.
We also offer extended hours on a Monday and Tuesday evening and Saturday mornings. For patients who cannot attend during normal surgery hours because of work commitments or other reasons, the practice is pleased to announce that patients can make pre-bookable appointments during extended hours. The surgery is open Monday and Tuesday evenings from 6.30 - 8.00pm and Saturdays 8.00 - 10.00am.
In an average month the surgery offers over 6,000 doctor or nurse appointments of which there are approximately 300 patients who fail to attend. Please let us know as soon as possible if you are unable to keep an appointment so that the time may be utilised by others.
Please remember that an appointment is for one person only and a separate appointment should be made for any other persons attending for consultation.
During normal hours you should contact the surgery for an appointment. However there is another service (STAR) operating in South Tees between 6.30pm - 8pm Monday to Friday and 8am-9.30pm. To access this service you should ring 111 and you will be given an appointment and directed to one of four sites.
ON LINE ACCESS
If you wish to, you can now use the internet to make an appointment at the surgery, view your recorded allergies, your current medications and/or to request repeat prescriptions. You can still use the telephone or call in to the surgery for any of these services as well. It’s your choice. Ask at Reception for details.
(Site updated 01/03/2018)