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Noticeboard

NHS APP The NHS app lets you book GP appointments, order repeat prescriptions and access a range of other healthcare services -

https://www.nhs.uk/apps-library/nhs-app/

PATIENT ON LINE ACCESS - www.patientaccess.com

Less time in waiting rooms, less time on hold.

Patient access is a smart way to help you make use of you GP services online.

Book an appointment, manage repeat medication, view your medical record. 

Its quick and easy.   Ask at Reception for details.

Text Reminders - We have just introduced a new messaging system allowing patients to receive appointment reminders. Please make sure your telephone number is up to date.

Urine Pregnancy Test - James Cook Hospital are no longer providing a urine pregnancy test service for all surgeries.  To confirm a pregnancy, a home test or a test provided at your local pharmacy can be completed.

Appointments

bpTelephone lines and surgery are open from 8.00am to 6.00pm Monday to Friday. For appointments to see the doctor or nurse, please call at our reception or telephone 01642 511660. We operate an Advanced Access System which enables us to offer all patients an appointment with a health professional within 24 hours and with a general medical practitioner within 48 hours.

Online access appointments are available to book - ask at reception for details.

 Although we will try to offer patients an appointment with the doctor of their choice this may not always be possible, in which case an explanation will be given. Generally there are a number of pre-bookable appointments available with each doctor on a daily basis and all nurse practitioner and practice nurse appointments can be booked in advance.

We also offer extended hours for patients who cannot attend during normal surgery hours because of work commitments or other reasons. For more information or to pre book an appointment please contact reception. From August 2019 extended hours will be available on a Wednesday evening and a Saturday morning.

In an average month the surgery offers over 6,000 doctor or nurse appointments of which approx 300 are missed due to patients not attending. Please let us know as soon as possible if you are unable to keep an appointment so that the time may be utilised by others.  If you do not attend 3 appointments in a 6 month period you may be asked to register at another surgery.

Please remember that an appointment is for one person only and a separate appointment should be made for any other persons attending for consultation.

MINOR INJURY UNIT - OPENS 28th OCTOBER 2019 at       Redcar Primary Care Hospital, West Dyke Road, Redcar

Minor Injury Unit

 
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